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Knowledge base
General
FAQ
6
You've marked my ticket as resolved, but it's not fixed.
My ticket is marked as closed, but I didn't close it.
What is the difference between 1st line, 2nd line and 3rd line.
Projector Display Options
Changing the program in which you open files
See all 6 articles
Getting Started
5
Adding a Printer
Make PDFs open with Adobe Acrobat Reader
How to take a screenshot
Writing a good ticket
Restoring using Previous Versions
Xarios - Phone Manager
1
Updating Phone Manager Server on the Client PC
Encryption
2
Sending an Encrypted Email in Outlook
USB Drive Encryption
Google Chrome
3
Block or allow pop-ups in Chrome
Clear form data in Chrome
Google Chrome Accounts for Bookmarks
Home Access Plus+
General
3
Accessing your "My Documents" in Home Access Plus+
Changing my password in Home Access Plus+
Logging on to Home Access Plus+
Office 365
Class Notebook
1
What can OneNote Class Notebook do for me?
Forms
1
How to make a form or quiz using Microsoft Forms
General
8
Adding your Office 365 Email to an iOS Device
Change Time-Zone in Office 365
Download and install or reinstall Office 365
Downloading and Installing Microsoft Office 365
Opening Email Attachments in Office365 Webmail
See all 8 articles
OneDrive
8
How to access a shared file
How to share files in OneDrive
Moving documents to Office365 OneDrive
OneDrive: User Permissions issue
Restore file in One Drive
See all 8 articles
Outlook
7
Accessing Emails on Office 365
Adding permissions to calendars
Creating a group for email and sharing files
Creating a rule in Outlook 365
Deleting multiple emails in Outlook / Office 365
See all 7 articles
SharePoint
2
Create a SharePoint
Create, upload and share files to SharePoint
Teams
15
Getting Started with Microsoft Teams
Microsoft Teams Quick Start Guide
Plan and Schedule a Live Event
Start a chat in Teams
Share your screen in a chat in Teams
See all 15 articles
OneNote
1
OneNote video training
Microsoft Office
Excel
4
Combine first and last name cells into one
Make an Excel Spreadsheet read only, with a password to edit
Password protect an Excel file
Updating the date format by bulk
PowerPoint
2
Inserting a You Tube video into a Power Point
Turn off 'Presenter Mode' when projecting a presentation
Publisher
1
"Publisher cannot save the file" Error
Word
3
Open a PDF document in Word for editing
Saving a Word Document as a PDF file
Signature lines in Word and Excel
Outlook
7
Add delivery receipt to track an e-mail message
Delay or schedule sending email messages
Delete one or more suggested recipients in the Auto-Complete List
Emptying your Deleted Items Folder
Send automatic out of office replies from Outlook
See all 7 articles
SIMS .net
CTF
1
Importing a CTF file
Housekeeping
4
Adding Shortcuts to your Sims Desktop
Change Academic Year in SIMs
Creating, updating and viewing Linked Documents in SIMS
SIMS End of Year Notices
Updating SIMS
1
Updating SIMS at the Client
SIMS Parent App
4
Introduction Videos to SIMS Parent App Lite
Signing up for SIMS Parent App
SIMS Parent App - Approving changes into SIMS
SIMS Parent App - How to manage users
Remote Access
Remote Desktop (RDP) Connection
6
Adding a Workspace on iOS for Remote Desktop
Adding a Workspace on Mac OS X for Remote Desktop
Certify the Web & RD Gateway Setup (ADMIN)
Remote Desktop Help Guide
Set up the Remote Desktop web client for your users - ADMINS
See all 6 articles
Virtual Private Network (VPN) Connection
1
How to Setup a VPN Connection (Windows 10)