Get a delivery or read receipt

A delivery receipt tells you that an email message was delivered to the recipient's mailbox, but not whether the recipient has seen it or read it. A read receipt tells you that a message was opened. In both cases, you receive a message notification in your Inbox.


Office 2016, 2019, 365


  1. In the open message, click Options.

  2. In the Tracking group, select the Request a Delivery Receipt or the Request a Read Receipt check box.



Office 2010


In the open message, on the Options tab, in the Tracking group, select the Request a delivery receipt or the Request a read receipt check box.



Office 2007


  1. In the message, click Options.

  2. Under Voting and tracking options, select the Request a delivery receipt for this message or the Request a read receipt for this message check box.