FAQ
Your ticket may be marked as resolved, yet the issue may still persist. We understand this is frustraiting, but please do reply to any emails to re-ope...
Wed, 1 Apr, 2020 at 5:35 PM
We are sorry you have found this, common reasons why tickets may be closed: When we have had no reply for a significant time, and we cannot get hold of yo...
Wed, 1 Apr, 2020 at 5:37 PM
One of the benefits of being with Lourdes IT, is our ability to be able to employ technicians with different level of abilities. We categorise our positions...
Wed, 1 Apr, 2020 at 5:38 PM
Sometimes the projector in a classroom might be on but it is not projecting the way you would like to. To quickly set this you can press the windows key...
Mon, 7 Sep, 2020 at 2:40 PM
This article is for you if you are wondering how to open files in a particular program. An example is if you want to open a PDF file which opens in Adobe bu...
Wed, 1 Apr, 2020 at 6:17 PM
Sound issues are quite common, but are usually simple to fix. Below are some things that can be checked to help resolve an issue. Check audio within Wi...
Sun, 5 Apr, 2020 at 8:37 PM